Abandoned-Cart Recovery on WhatsApp

70% of D2C carts get abandoned. This automation notices when a shopper drops off, waits, then sends a personalised WhatsApp nudge written by AI — escalating to a small incentive only if needed. It quietly recovers revenue while you sleep.

🛒 Recovers 8–15% of lost carts 🔌 Shopify · WhatsApp Cloud API 🤖 AI-personalised messages 💸 From ₹18,000 / $250

The Problem

Shoppers add ₹2,000 of product, get distracted, and never come back. Email recovery gets ~20% open rates. That revenue just evaporates, every single day.

The Build

A Shopify webhook fires on cart abandonment → a workflow waits 30 min → an LLM writes a friendly, on-brand WhatsApp message referencing the exact product → escalates with a code only if no reply.

The Result

WhatsApp gets ~95% open rates. Carts convert back at 8–15%. For a brand doing ₹10L/mo, that's ₹80k–1.5L recovered monthly — on autopilot.

Live demo — watch the sequence run

Press play to see the flow trigger and the AI-written messages send.

1

⏰ Trigger — cart abandoned

Priya added "Vitamin-C Serum ₹899" then left. Wait 30 min.

2

🤖 AI message #1 — friendly reminder

Personalised to the product & brand voice. No discount yet.

3

⏳ Wait 6 hours — still no purchase

Workflow checks order status before escalating.

4

🎁 AI message #2 — gentle incentive

Small free-shipping nudge + 1-tap checkout link.

5

✅ Recovered — order placed

Logged to Shopify + your revenue dashboard.

95%

WhatsApp open rate

12%

Carts recovered

₹0

Manual effort

N

Nova Skincare

online

Recovering carts for a D2C brand?

Send me your store URL — I'll map a WhatsApp recovery flow for your top products and quote it fixed.

Iliyas Sayyed · alphatechops.com · +91 95119 80015